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Excellent ★ ★ ★ ★ ★ 1,620+ reviews on Yotpo

Free US Shipping on orders $75 or more! SHOP NOW

Free US Shipping on orders $75 or more! SHOP NOW

Free US Shipping on orders $75 or more! SHOP NOW

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      • Non-Psychoactive
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        • CBD Broad Spectrum
        • CBD Full Spectrum
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Shipping

Fresh Bros. products can be shipped anywhere in the United States where Hemp Derived CBD and other cannabinoids are legal. We use FedEx Express and UPS, which require a street address. If you provide a PO Box, we will contact you for a street address. If we don’t hear from you within 48 hours, we will refund your order. We always suggest our customers request “signature required” when we ship your order to ensure you receive your products. In the event that FedEx or UPS shows a “Proof of Delivery” to the address provided, and no signature was requested by our customer, we do not replace missing products. All orders are shipped Mon – Friday and the cut off is 3:00 pm EST. If you place your order over the weekend it will be processed the following business day. If you select 2-day shipping, it will be shipped FedEx 2-Day once it has processed, which could be up to 72 hours. We do not ship on Federal Holidays.

Once shipped: A confirmation number and tracking number will be sent to you via FedEx or UPS. Check your spam folder if you do not see the tracking information in your regular inbox.

INTERNATIONAL SHIPMENTS: We ship to some countries, but not all, due to the various laws surrounding CBD, D8 and the minor cannabinoids. All International orders are NON-REFUNDABLE. If you are an international customer, please make sure you know all the laws and customs requirements BEFORE ordering. We are not responsbile for your order once it leaves our warehouse. There are no returns, refunds or replacements. We suggest you use a customs broker to ensure safe delivery of your parcel.

All products ship from our fulfillment center in Orlando, FL. When you order from us through this website, your products are shipped to you directly by us, ensuring your order is accurate and packed properly. If there is an “Act of God” (i.e. weather delays) we do not reimburse shipping costs as we do not get reimbursed through our shipping carrier for reasons out of their control. We do everything in our control to get your order out quickly but once it leaves our facility, we can’t control what happens to it or how fast it gets to you. If for some reason you don’t receive everything you ordered, you have 48 hours to contact us and provide a picture of the original packaging, a copy of the packing slip and all products that were in your order.

How long will it take to receive my order? Orders are typically shipped 24-72 hours by our dedicated fulfillment team unless it’s a custom order. However, since COVID-19, we have experienced some delays either by our suppliers, freight companies and FedEx.

Contact your sales associate if your order does not arrive in a timely manner. If you do not have a sales associate and ordered from our website, please contact fulfillment@freshbros.com within 2 weeks of placing your order. If we shipped your product and FedEx tracking shows it was delivered to the proper address, we won’t be responsible for replacing your order should you not receive it.

Quality Assurance is very important to us and we take pride in ensuring your order arrives safely and quickly. When you receive your order, you can rest assured that it is 3rd party lab tested and guaranteed fresh.

Can I pick up my product at your facility? Yes, your order can be picked up at 3939 Forrestal Ave, Unit 200, Orlando, FL 32806. Please schedule a pickup time with your sales associate to be sure your order is ready when you arrive. When you arrive to pick up your order, please check it for accuracy BEFORE leaving our facility. If there is an issue, it can be resolved while you are still at our facility and we will correct it. Once you pick up your order and leave our facility, we are not responsible for any damage, or loss of product. There are no refunds once you have possession of your order.

Call us at (833) 377-4276 from 9-5 pm Pacific M-F for more information.

Do you drop ship? We may drop ship in certain instances. Contact your Sales Associate or email sales@freshbros.com

Return & Refund Policy

By making a purchase on Freshbros.com or D8LTA.com you are demonstrating a clear understanding that you are purchasing products containing Hemp Derived CBD or other cannabinoids including Delta-8 THC. It is up to you to check your state about the legality of purchasing any product on our websites including Delta-8 THC or other rare and minor cannabinoids that may not be legal in your state. You must be 21 to purchase products on our website. IF we decide to refund an order that is unopened and unused there will be a 20% restocking fee charged before a refund is processed.

All sales are final and there are no refunds for private label orders or any edible product (GUMMIES). The only circumstance when we will provide a replacement is if we did not ship the product you ordered. A return label will be provided to send back the unopened and unused items and once received, we will send you the correct products.

You have 48 hours to notify us if you received the wrong product. Email fulfillment@freshbros.com to let us know including a picture of the products you received, your packing slip and original packaging.

We provide a thorough product description, ingredients for each product and a 3rd Party COA for our products, so there should be no confusion as to what you are ordering. If you order the wrong product, we are not responsible for replacing it.

We do not have a money back guarantee since CBD and all cannabinoids affect everyone differently. Your experience may not be the same as someone else’s.

Our products have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease. Always check with your health care provider before taking a new supplement.

If your product is damaged in shipping, please take a picture or video of the original packaging and send to us within 24 hours or receiving your product. A determination will then be made once we are able to review the situation.

Send all inquiries, pictures or videos to fulfillment@freshbros.com

Once your return is approved, you will be provided a return shipping label if we sent the wrong product. If you choose to pay for the shipping, please send returns to:

Fresh Bros. Fulfillment
Attn: Returns
3939 Forrestal Ave
Suite 200
Orlando FL 32806

Frequently Asked Questions

Can I order products from your website?
Absolutely! Click Shop All to discover everything Fresh Bros.
Do you provide COAs (Certificate of Analysis)?

Yes, all of our raw materials and finished products are tested and certified by accredited 3rd party labs. All of our COAs can be found here on our website.

What is the minimum order quantity for your products?
With retail purchases through our online store, there is no minimum order quantity. Branded Wholesale Pricing requires a 50 unit minimum of the same product.
What are your lead times for me to receive my order?
Online orders received Monday – Friday are typically shipped 1-2 business days after payment. Orders received over a weekend or holiday will go out the next business day. For more information regarding shipping please click here.
Can I request a refund?

Sure, you are welcome to request your refund if either your product has not been shipped yet following your order confirmation, or if there is a problem with your product/order that you can showcase with detail and send information into sales@freshbros.com for review.

Refunds processed may take 7-10 days to reflect back to your account. For more information regarding shipping & returns please click here.

What certifications does your facility have?

We are a licensed CBD manufacturer and wholesaler in Orange County, FL USA. All of our finished products are produced and packaged in cGMP certified facilities.

Do you carry all the proper licenses required by the hemp industry?
Yes, all of our licensing is current and can be found online through the Orange County Business Division and Florida Secretary of State.
 
Do you have a rewards program?

Yes! Our rewards program is automatically synced into your website login on the upper right hand corner of our website! So as long as your logged in you can start earning and receiving Fresh Bucks! You can find out more information here.

Do you have an affiliate program?
Yes! All the information about our program can be found here.
Do you ship internationally?
At this time we are servicing all retail orders and requests only within the United States. Under the proper circumstance we can ship wholesale orders internationally.
 
There are extra fees involved with international orders including various taxes and a document preparation fee for customs. There is also only a select amount of products we offer that have international approval.
 
For all internationally inquiries, please fill out the form here.

 

What is the best way to get in touch with Fresh Bros?
Contact us via email at Service@freshbros.com or call (833) 377-4276.
View All Questions & Answers

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Fresh Bros.
3939 Forrestal Ave Suite 200
Orlando FL 32806

Sales@freshbros.com
Call us at (833) 377-4276

Copyright 2023 © 2023 Fresh Bros Hemp Company | All rights Reserved | Terms & Conditions | Privacy Policy | Shipping & Returns

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any diseases. Results may vary.
This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A doctor’s advice should be sought before using any hemp products. All trademarks and copyrights are property of their respective owners and not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law.

All products contain less than 0.3% Δ9THC. Keep out of reach of children. Consult your health care provider before taking if you are pregnant or nursing, or have any other medical conditions. These products are intended for use and purchase only by persons 21 and older as in selected States. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. ALL PRODUCTS ARE DERIVED FROM HEMP AND CONTAIN LESS THAN 0.3% ∆9THC IN ACCORDANCE WITH THE 2018 FARM BILL.